Shipping policy

Shipping Policy

Website Name: Katiyar Traders
Contact Email: kshitizkatiyar3737@gmail.com

At Katiyar Traders, we are committed to providing a smooth and reliable international shopping experience. This Shipping Policy explains how we process, ship, and deliver orders placed through our website.

1. Order Processing Time

  • Orders are processed within 1–3 business days after successful payment confirmation.

  • Orders are not processed or shipped on weekends or public holidays.

  • Once your order has been shipped, you will receive a confirmation email with tracking details (if available).

Please ensure that all shipping information provided during checkout is accurate to avoid delays.

2. International Shipping

Katiyar Traders offers international shipping to customers worldwide.

Delivery times may vary depending on:

  • Destination country.

  • Courier availability.

  • Customs clearance procedures.

  • Local delivery services.

  • Weather conditions or unexpected delays.

3. Estimated Delivery Time

Estimated delivery timelines:

  • Standard International Shipping: 7–20 business days

  • Express Shipping (where available): 5–12 business days

Delivery times are estimates and may vary due to factors outside our control.

4. Tracking Information

Once your order has been dispatched:

  • Tracking details will be shared through email when available.

  • Customers can use the tracking information to monitor shipment progress.

  • Tracking updates may take some time to appear after shipment.

5. Customs, Duties, and Taxes

For international orders:

  • Customers are responsible for any customs duties, import taxes, or additional charges imposed by their country.

  • Katiyar Traders is not responsible for delays caused by customs inspections or clearance procedures.

  • Customs policies vary between countries, and customers should check their local regulations before ordering.

6. Incorrect Shipping Information

Customers are responsible for providing correct shipping details during checkout.

If incorrect information is provided:

  • Delivery delays may occur.

  • Additional shipping charges may apply for resending orders.

  • Katiyar Traders is not responsible for orders delivered to incorrect addresses provided by the customer.

7. Lost, Delayed, or Damaged Packages

While we work with reliable shipping partners, delays may occasionally occur.

If your package is:

  • Lost during transit.

  • Damaged upon arrival.

  • Marked delivered but not received.

Please contact us at kshitizkatiyar3737@gmail.com with your order details, and our team will assist you.

8. Order Changes and Cancellation

Orders can only be modified or cancelled before they are processed for shipment.

Once an order has been shipped, changes or cancellations cannot be accepted.

9. Delivery Issues

If your order has not arrived within the expected delivery timeframe, please contact us with:

  • Order number.

  • Customer name.

  • Shipping address.

  • Tracking details (if available).

We will review the issue and provide assistance.

Contact Information

For shipping-related questions, please contact:

Katiyar Traders
Email: kshitizkatiyar3737@gmail.com

Thank you for choosing Katiyar Traders. We appreciate your trust and are committed to delivering a reliable shopping experience worldwide.